Welcome to Loyali
Turn first-time buyers into lifelong customers. Loyali is the API-first loyalty platform that lets you launch a world-class rewards program in days, not months.
What is Loyali?
Loyali is a complete loyalty infrastructure platform that gives you everything you need to build, manage, and scale customer rewards programs. Whether you're an ecommerce store, SaaS company, retail chain, or subscription service, Loyali handles the complexity so you can focus on what matters: making your customers feel valued.
For Developers
Ship faster. Our REST API and JavaScript SDK let you integrate loyalty features in hours, not weeks. No complex infrastructure to manage—just make API calls and watch your program come to life.
- RESTful API with comprehensive documentation
- JavaScript SDK for instant frontend integration
- Webhooks for real-time event notifications
- Idempotent operations for safe retries
- Rate limiting and error handling built-in
For Business Teams
Launch without code. Our dashboard gives marketers and product managers full control over your loyalty program. Configure points, tiers, and rewards without touching a single line of code.
- Visual dashboard for program management
- Real-time analytics and reporting
- Customer portal for self-service redemptions
- Email notifications and engagement tools
- A/B testing and optimization features
Why Choose Loyali?
🚀 Launch in Days, Not Months
Traditional loyalty platforms take 3-6 months to implement. With Loyali, you can have a fully functional program running in under a week. Our API-first approach means you integrate with your existing systems, not rebuild them.
Real Example: A Shopify store integrated Loyali in 4 hours. They went from zero to awarding points on every purchase the same day.
💰 Increase Customer Lifetime Value
Loyalty programs drive measurable results:
- 25-40% increase in repeat purchase rate
- 15-30% boost in average order value
- 20-50% improvement in customer retention
- 3-5x ROI on program investment
Loyali gives you the tools to achieve these results with minimal effort.
🎯 Built for Modern Businesses
We're not stuck in 2010. Loyali is designed for:
- Ecommerce platforms (Shopify, WooCommerce, custom stores)
- SaaS companies (subscription rewards, usage-based points)
- Retail chains (in-store and online integration)
- Marketplaces (multi-vendor loyalty programs)
- Mobile apps (iOS, Android, React Native)
🔒 Enterprise-Grade Reliability
- 99.9% uptime SLA with redundant infrastructure
- Sub-200ms latency for core operations
- SOC 2 Type II compliance (coming Q2 2026)
- GDPR compliant with data export and deletion
- Bank-level security with encrypted data at rest
Core Features
Points System
Award points for purchases, signups, referrals, reviews, or any custom action. Flexible rules engine lets you calculate points dynamically based on transaction details.
Example: 1 point per dollar spent, with 2x bonus on weekends, plus 50 bonus points for orders over $100.
Membership Tiers
Create status levels (Bronze, Silver, Gold, Platinum) that unlock automatically as customers earn points. Higher tiers earn faster and get exclusive benefits.
Example: Gold members get 2x points on all purchases, free shipping, and early access to sales.
Rewards Catalog
Build a catalog of digital rewards (gift cards, discount codes), physical products, experiences, or partner offers. Customers redeem points for what they want.
Example: $10 gift card (1,000 points), free shipping (500 points), VIP event access (5,000 points).
Event Automation
Send events (purchase, review, referral) and let rules automatically calculate and award points. No manual intervention needed.
Example: When a customer completes a purchase, send a purchase event with the order amount. Points are calculated and awarded automatically.
Real-Time Webhooks
Get instant notifications when customers earn points, upgrade tiers, or redeem rewards. React in real-time with emails, push notifications, or custom workflows.
Example: When a customer upgrades to Gold tier, receive a webhook and automatically send a congratulations email with their new benefits.
Customer Portal
White-label portal where customers can view points, browse rewards, and redeem items. Fully customizable with your branding.
Example: portal.loyali.io/org/your-brand - customers log in and manage their loyalty account independently.
How It Works
1. Sign Up & Configure (5 minutes)
Create your account, get your API keys, and configure your first tier structure in the dashboard.
2. Integrate with Your App (2-4 hours)
Add our JavaScript SDK to your frontend or make API calls from your backend. Identify customers and start awarding points.
3. Set Up Rules (30 minutes)
Configure event types and point calculation rules. Define when customers earn points and how much.
4. Launch (Go live!)
Your loyalty program is now active. Customers start earning points immediately.
5. Optimize (Ongoing)
Use analytics to see what's working, adjust point values, add new rewards, and watch engagement grow.
Common Use Cases
Ecommerce Stores
Problem: Low repeat purchase rate, high customer acquisition costs.
Solution: Award points for purchases (1 point per dollar), create tiers for frequent buyers, offer rewards that drive return visits.
Result: 30% increase in repeat purchases, 20% boost in average order value.
SaaS Companies
Problem: High churn, need to increase customer lifetime value.
Solution: Reward customers for referrals, feature usage, and annual subscriptions. Create tiers based on subscription length or usage.
Result: 25% reduction in churn, 40% increase in referral signups.
Retail Chains
Problem: Need to connect online and in-store experiences.
Solution: Unified loyalty program across all channels. Customers earn points online and in-store, redeem anywhere.
Result: 35% increase in cross-channel engagement, 50% boost in store visits.
Subscription Services
Problem: Want to reward long-term subscribers and reduce cancellations.
Solution: Award points for each billing cycle, milestone bonuses (6 months, 1 year), and exclusive rewards for subscribers.
Result: 20% reduction in cancellations, 30% increase in annual plan conversions.
Two Ways to Work
Everything in Loyali can be done two ways:
Dashboard
No code required. Create customers, award points, manage rewards, and view analytics—all from a visual interface.
Open Dashboard →Perfect for:
- Marketers configuring campaigns
- Customer service teams managing accounts
- Product managers viewing analytics
- Non-technical team members
API
Integrate directly with your app. Automate everything and build custom experiences for your users.
API Reference →Perfect for:
- Developers building integrations
- Automated workflows and scripts
- Custom frontend experiences
- Real-time point calculations
Quick Start Paths
| I want to... | Start here |
|---|---|
| Try it out without coding | Dashboard → Create a customer → Award points |
| Integrate with my app | Quick Start Guide → API basics in 5 minutes |
| Add a widget to my site | JavaScript SDK Guide → Drop-in components |
| See real-world examples | Use Cases Guide → Ecommerce, SaaS, Retail |
| Automate point awards | Events Guide → Set up automatic rules |
| Get notified of events | Webhooks Guide → Real-time notifications |
| Understand best practices | Best Practices Guide → Points, tiers, rewards |
Pricing
Loyali offers flexible pricing for businesses of all sizes:
- Free Plan: Up to 1,000 customers, perfect for testing
- Starter Plan: $299/month for growing businesses
- Professional Plan: $799/month for established companies
- Enterprise: Custom pricing with dedicated support
All plans include:
- ✅ Unlimited API calls
- ✅ Full dashboard access
- ✅ Customer portal
- ✅ Webhooks
- ✅ Email support
Need Help?
Ready to Get Started?
- Create your account (free, no credit card required)
- Follow the Quick Start Guide to integrate in minutes
- Explore Use Cases to see how others are using Loyali
- Read Best Practices to optimize your program
Questions? Email us at support@loyali.io or check out our API Reference.